Please visit the Security page.
Your money is held at Metropolitan Commercial Bank, member FDIC. Your money is as safe in this institution as any other bank in the U.S.
The maximum amount of money that you can hold in your WikiPay account at any given time is $10,000.
When you receive money from an account with cleared funds or you load money with your credit/debit card, your money is available immediately. When you load money from your bank account, your money is available in 3 to 4 business days.
You can withdraw cleared funds from your WikiPay account at any time. Funds typically settle in your bank account the next business day.
Send money anywhere in the U.S. and to over 50 countries across the globe. Click here to see the countries we support.
Don't worry, your money is safe. If you get a new phone and keep your number, you don't need to change anything. Wikipay will continue to work on your new phone.
Simply log into your account and go to Account Settings to update your number.
Still have questions? Send us your question using the form on our Contact Us page and we'll be happy to provide you with an answer.